Team Abocado Privacy Policy

Effective Date: July 1, 2026
Last Updated: July 1, 2026

Team Abocado (the "Company," "we," "us," or "our") processes personal information only to the extent necessary and aims to explain our practices clearly so users can understand and make choices about their information. This Privacy Policy explains how we collect, use, retain, and delete personal information in connection with our mobile games, website, customer support, and related services (collectively, the "Services").

1. Data Controller and Contact

Data Controller: Team Abocado
Privacy Officer: Hyunwook Lee, Developer
Contact: supports@teamabocado.xyz

Users may contact us at the email address above regarding access, correction, deletion, suspension of processing, withdrawal of consent, data portability requests, complaints, and remedies related to personal information. We will review submitted requests and respond within a reasonable period.

2. Personal Information We Process and Purposes

We may process the following information to the extent necessary to provide the Services.

Category	Personal Information	Purpose	Retention Period
Platform login	Apple Game Center Auth ID, Google Play Games Auth ID, game account ID, nickname (if applicable)	User identification, saving game progress, account linking, customer support	Until account deletion, membership withdrawal, or termination of the Services
Service use	Country and language information, access date and time, service usage records, game progress information, records of prohibited or abusive use, device information (device model, OS and app version, device identifier or advertising identifier, etc.)	Providing the Services, improving game balance and quality, error response, security, prevention of prohibited or abusive use	Until the purpose is fulfilled. However, information necessary for dispute response or prevention of prohibited or abusive use may be retained for a reasonable period
Error and quality analysis	Crash logs, error logs, performance information, device and app environment information	Failure analysis, bug fixes, stability improvement	Until the purpose is fulfilled
Payment and refund	App marketplace payment records, order number, purchase history, refund processing history, receipt information, payment status	Providing paid content, purchase verification, withdrawal of purchase, refund, correction of overpayments, dispute response	For the period required by applicable law
Customer support	Email address, inquiry details, attachments, account and device identifiers, payment-related information (if necessary)	Responding to inquiries, processing reports, remedies, dispute response	For the period required by applicable law after the inquiry is resolved
Notifications and marketing	Push token, advertising identifier, opt-in status, event participation information	Service notices, event information, marketing messages, advertising performance measurement	Until consent is withdrawn or the purpose is fulfilled

We may collect information that users directly provide, information automatically generated by devices during use of the Services, and authentication or payment verification information provided by app marketplaces or platform providers. If we need to process personal information for new purposes or categories, we will provide separate notice or obtain consent where required.

3. Retention and Use Period

1.We delete personal information without delay when the purpose of collection and use has been fulfilled.

2.If a user requests membership withdrawal, account deletion, or withdrawal of consent, we delete personal information within 5 days, except for information that must be retained under applicable law.

3.The following information may be retained for the periods required by applicable law.

Retained Information	Legal Basis	Retention Period
Records on display and advertising	Act on the Consumer Protection in Electronic Commerce, etc.	6 months
Records on contracts or withdrawal of purchase	Act on the Consumer Protection in Electronic Commerce, etc.	5 years
Records on payment and supply of goods or services	Act on the Consumer Protection in Electronic Commerce, etc.	5 years
Records on consumer complaints or dispute resolution	Act on the Consumer Protection in Electronic Commerce, etc.	3 years
Communication confirmation data such as access records	Protection of Communications Secrets Act	3 months

4. Disclosure to Third Parties

We do not disclose users' personal information to third parties in principle. However, we may disclose personal information to the extent necessary in the following cases.

1.The user has given prior consent.

2.Disclosure is specially required by law, or requested by an investigative agency, court, supervisory authority, or other institution with lawful authority.

3.Disclosure is urgently necessary to protect life, body, or property, and it is difficult to obtain the user's consent.

When login, payment, refund, advertising, or analytics features provided by app marketplaces or platform providers such as Apple and Google are used, those providers may process information under their own privacy policies and terms.

5. Outsourcing of Personal Information Processing

If we outsource personal information processing tasks to an external service provider, we will disclose the recipient and the outsourced task in this Policy or through a notice within the Services. If there is no outsourcing arrangement to disclose, no separate listing will be provided.

When we use external SDKs or services for app marketplaces, platforms, advertising, analytics, crash reporting, cloud services, or similar operations, we will review whether the use constitutes outsourcing or third-party disclosure of personal information and provide required information where applicable.

6. International Transfer of Personal Information

If we transfer users' personal information outside Korea, we will provide the information required by applicable law, including the categories of transferred information, destination country, transfer date and method, recipient, purpose of use, retention and use period, and how to refuse the transfer.

If there is no international transfer that we directly need to disclose, no separate listing will be provided. However, information may be processed outside Korea under the policies of global platform providers such as Apple and Google when users use their authentication, payment, app marketplace, advertising, or analytics features.

7. Deletion of Personal Information

1.We delete personal information without delay when the purpose of processing has been fulfilled or the retention period has expired.

2.Personal information in electronic file form is deleted in a manner that makes restoration or reproduction difficult.

3.Personal information recorded on paper documents is shredded or incinerated.

4.Information that must be retained under applicable law is stored separately from other personal information and is not used for any purpose other than the required retention purpose.

8. Rights of Users and Legal Representatives

Users may exercise the following rights at any time.

1.Request access to personal information.

2.Request correction of inaccurate personal information.

3.Request deletion of personal information.

4.Request suspension of personal information processing.

5.Withdraw consent to the collection, use, or disclosure of personal information.

6.Request transfer of personal information.

Users may exercise these rights by contacting customer support by email. We will verify the user's identity and process the request in accordance with applicable law. For personal information of children under 14, a legal representative may exercise the child's rights on the child's behalf.

In principle, we do not collect personal information from children under 14 without consent from a legal representative. If the nature of the Services requires processing of a child's personal information, we will obtain consent from the legal representative in accordance with applicable law.

9. Automatic Collection Technologies and Personalized Advertising

1.Our website may not use cookies for user identification. If we use cookies or similar technologies in the future, we will provide information on their purpose, collected items, retention period, and refusal method.

2.In mobile services, information necessary to provide the Services, such as device identifiers, advertising identifiers, push tokens, and error logs, may be automatically generated or collected.

3.Users may reset advertising identifiers or limit personalized advertising in device settings. Even in this case, service operation notices or non-personalized advertisements may still be displayed.

4.Users may turn off push notifications in device settings or in-service settings. Marketing notifications are sent only with the user's consent.

10. Measures to Protect Personal Information

We take the following measures to process personal information safely.

1.Restrict access to personal information to necessary personnel.

2.Manage access to systems that process personal information, including account, payment, and customer support systems.

3.Review logs and conduct security checks for error response, incident response, and prevention of prohibited or abusive use.

4.Apply necessary protection measures during storage, transmission, and deletion of materials containing personal information.

5.We do not directly store sensitive payment information such as payment card numbers. Such information is processed through the payment systems of app marketplaces or payment providers.

11. Remedies for Privacy Infringement

Users may contact the following institutions for consultation or remedies related to privacy infringement.

1.Privacy Infringement Report Center: privacy.kisa.or.kr / 118 without area code

2.Personal Information Dispute Mediation Committee: www.kopico.go.kr / 1833-6972

3.Cyber Investigation Department of the Supreme Prosecutors' Office: www.spo.go.kr / 1301 without area code

4.Cyber Bureau of the Korean National Police Agency: ecrm.police.go.kr / 182 without area code

12. Changes to This Privacy Policy

1.We may update this Privacy Policy if laws, the Services, processed items, or operating practices change.

2.Changes will be announced through in-service notices, the website, or linked screens.

3.Material changes to personal information processing will be announced at least 30 days before the effective date, and other changes will be announced at least 7 days before the effective date.

13. Customer Support

Please contact us at the email address below for inquiries, requests, reports, or complaints regarding personal information.

Customer Support: supports@teamabocado.xyz